SOMA / Support

A little help, when you need it.

PICK UP WHERE YOU LEFT OFF

Find your order

Enter your order reference and the email used at checkout. We’ll send you a private access link if they match.

Get in touch

Include your order reference and a description of the issue. Keep passwords and redemption codes private.

customersupport@moraakyai.com

Waiting for delivery?

Your order page updates as items are prepared. If a supplier response is delayed, we check the original purchase before trying again.

Something became unavailable?

We check stock before checkout. If an item becomes unavailable afterward, we refund that item and deliver the available products. Refunds return to your original payment method.

Read delivery and refund information